Friday, July 20, 2007

The Big Gamble - How to Protect Yourself When Buying Vintage Clothing on EBay

Have you every been disappointed with an item of vintage clothing you purchased on EBay? I'll bet the answer is, "Yes!".

I sell exclusively on EBay and have one of the largest vintage clothing stores on the EBay site. I consider it my job to be aware of what is happening in the vintage clothing categories on EBay, so I set out to discover why customers of vintage clothing are so disenchanted with buying on EBay.

For the last 6 months, I have been conducting an experiment. I have purchased over 100 vintage clothing items on EBay for my personal use. I used a different EBay account to purchase these items, so the sellers I purchased from did not know who they were selling to. I only purchased items described as being in excellent condition. I purchased from experienced, well-known sellers as well as new and inexperienced sellers.

I was appalled at the results of my experiment! More than 50% of the items I purchased were damaged in some way! These pieces could not be considered to be in excellent condition by any stretch of the imagination. I received a dress covered in mold and mildew, a dress that overwhelmed me with the smell of moth balls, and a dress that had been washed and shrunk so the lining hung 2 inches below the hem of the dress itself! I received items with actual measurements up to 2" off from what was stated in the listing. I received items with moth damage, iron shine, stains, fading, popped seams, broken zippers, splits in the fabric, underarm odors, tears and holes, alterations, and cut off and shortened hems. NONE of these issues had been disclosed in the listings so I could make an informed buying decision.

It's no wonder buyers of vintage clothing no longer trust EBay sellers! But, take heart! There are many professional vintage clothing sellers on EBay who offer wonderful merchandise and can be trusted. The trick is to find them. An easy way to be assured you'll be happy with your purchase is to shop with Vintage Fashion Guild members. Sellers who are members of the Vintage Fashion Guild have gone through a rigorous review process and meet the standards set forth by the Guild. Couture Allure has been a member of the VFG for over 4 years. We highly recommend all sellers who are members of the VFG.

In light of my dreadful experiences buying vintage clothing on EBay, we're announcing a major policy change at Couture Allure Vintage Fashion. We are so confident you'll be happy with your purchase from us, we now accept returns on most of the items we sell. You can find the details on our Policies Page on EBay.

There are many other ways you can you protect yourself when considering making a purchase of vintage clothing on EBay. I've just written an EBay Guide with several tips which you might find interesting.

Shop for vintage clothing on EBay with confidence at Couture Allure Vintage Fashion .

1 comments:

mwilds said...

Well-written Jody! I am eager to see how your return policy effects your business, because I've been considering one too.

Sorry about the loads of problems you've been stuck with!

-Maggie/denisebrain

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